Privacy policy

This Privacy Policy describes how NZ Mobile Covers (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from NZ.

1. What Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect:

• Contact Information: Name, billing address, shipping address, email address, and phone number.

• Order Information: Details about the mobile phone covers and accessories you purchase.

• Device Information: IP address, web browser type, time zone, and cookie data to optimize how the site loads for you.

2. How We Collect Your Information

• Directly from you: When you create an account, place an order for a mobile case, sign up for our newsletter, or contact customer support.

• Automatically: Through cookies, web beacons, and tracking technologies as you navigate our website (powered by Shopify).

3. Why We Use Your Personal Information

We use your personal data to provide our services to you, which includes:

• Processing payments, fulfilling orders for your mobile covers, and arranging shipping.

• Sending you order confirmations, shipping updates, and customer service responses.

• Screening orders for potential risk or fraud.

• Providing you with marketing, promotional emails, or targeted ads about new phone case collections (only if you have opted in).

4. Sharing Your Personal Information

We share your personal information with service providers to help us run our business and fulfill our contracts with you. For example:

• Shopify: Our e-commerce platform host (you can read more about how Shopify uses your personal information here: Shopify Privacy Policy).

• Shipping & Fulfillment Partners: Postal services and couriers (e.g., DHL, FedEx, local postal carriers) to deliver your mobile covers.

• Payment Processors: Secure gateways (e.g., Shopify Payments, PayPal, Stripe) to process your credit card data safely.

5. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

• Facebook Ad Settings

• Google Ad Settings

6. Your Rights

If you are a resident of certain regions (such as the European Economic Area or California), you have rights to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at NZcommunication2021@gmail.com.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at NZcommunication2021@gmail.com